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Clockups | Terms & Policies

Privacy Policy and Terms & conditions of business transactions.
We recommend you read these before making any purchases.
Privacy policy

This privacy policy applies between you, the User of this Website and
Clockups, the owner and provider of this Website. Clockups takes the
privacy of your information very seriously. This privacy policy applies
to our use of any and all Data collected by us or provided by you in
relation to your use of the Website.

*Please read this privacy policy carefully*.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:
*Data* collectively all information that you submit to Clockups via
the Website. This definition incorporates, where applicable, the
definitions provided in the Data Protection Laws;
*Data Protection Laws* any applicable law relating to the
processing of personal Data, including but not limited to the
Directive 96/46/EC (Data Protection Directive) or the GDPR, and any
national implementing laws, regulations and secondary legislation,
for as long as the GDPR is effective in the UK;
*GDPR* the General Data Protection Regulation (EU) 2016/679;
we * or *us* Clockups of Derby, ;
*User* or *you* any third party that accesses the Website and is
not either (i) employed by Clockups and acting in the course of
their employment or (ii) engaged as a consultant or otherwise
providing services to Clockups and accessing the Website in
connection with the provision of such services; and
*Website* the website that you are currently using,, and any sub-domains of this site unless
expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different
1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are
to sub-clauses, clauses, schedules or appendices of this privacy
3. a reference to a person includes firms, companies, government
entities, trusts and partnerships;
4. "including" is understood to mean "including without limitation";
5. reference to any statutory provision includes any modification
or amendment of it;
6. the headings and sub-headings do not form part of this privacy

Scope of this privacy policy

1. This privacy policy applies only to the actions of Clockups and
Users with respect to this Website. It does not extend to any
websites that can be accessed from this Website including, but not
limited to, any links we may provide to social media websites.
2. For purposes of the applicable Data Protection Laws, Clockups is the
"data controller". This means that Clockups determines the purposes
for which, and the manner in which, your Data is processed.

Data collected

1. We may collect the following Data, which includes personal Data,
from you:
1. name;
2. date of birth;
3. gender;
4. contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

1. We collect Data in the following ways:
1. data is given to us by you ;
2. data is received from other sources; and
3. data is collected automatically.

Data that is given to us by you

1. Clockups will collect your Data in a number of ways, for example:
1. when you contact us through the Website, by telephone, post,
e-mail or through any other means;
2. when you complete surveys that we use for research purposes
(although you are not obliged to respond to them);
3. when you enter a competition or promotion through a social media
4. when you make payments to us, through this Website or otherwise;
5. when you elect to receive marketing communications from us;
6. when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from publicly available third parties sources

1. We will receive Data about you from the following publicly available
third party sources:
1. Social Media.

Data that is collected automatically

1. To the extent that you access the Website, we will collect your Data
automatically, for example:
1. we automatically collect some information about your visit to
the Website. This information helps us to make improvements to
Website content and navigation, and includes your IP address,
the date, times and frequency with which you access the Website
and the way you use and interact with its content.

Our use of Data

1. Any or all of the above Data may be required by us from time to time
in order to provide you with the best possible service and
experience when using our Website. Specifically, Data may be used by
us for the following reasons:
1. internal record keeping;
2. improvement of our products / services;
3. transmission by email of marketing materials that may be of
interest to you;
4. contact for market research purposes which may be done using
email, telephone, fax or mail. Such information may be used to
customise or update the Website;

in each case, in accordance with this privacy policy.

2. We may use your Data for the above purposes if we deem it necessary
to do so for our legitimate interests. If you are not satisfied with
this, you have the right to object in certain circumstances (see the
section headed "Your rights" below).
3. For the delivery of direct marketing to you via e-mail, we'll need
your consent, whether via an opt-in or soft-opt-in:
1. soft opt-in consent is a specific type of consent which applies
when you have previously engaged with us (for example, you
contact us to ask us for more details about a particular
product/service, and we are marketing similar
products/services). Under "soft opt-in" consent, we will take
your consent as given unless you opt-out.
2. for other types of e-marketing, we are required to obtain your
explicit consent; that is, you need to take positive and
affirmative action when consenting by, for example, checking a
tick box that we'll provide.
3. if you are not satisfied about our approach to marketing, you
have the right to withdraw consent at any time. To find out how
to withdraw your consent, see the section headed "Your rights"

Keeping Data secure

1. We will use technical and organisational measures to safeguard your
Data, for example:
1. access to your account is controlled by a password and a user
name that is unique to you.
2. we store your Data on secure servers.
2. Technical and organisational measures include measures to deal with
any suspected data breach. If you suspect any misuse or loss or
unauthorised access to your Data, please let us know immediately by
contacting us via this e-mail address:
3. If you want detailed information from Get Safe Online on how to
protect your information and your computers and devices against
fraud, identity theft, viruses and many other online problems,
please visit Get Safe Online is supported by
HM Government and leading businesses.

Data retention

1. Unless a longer retention period is required or permitted by law, we
will only hold your Data on our systems for the period necessary to
fulfil the purposes outlined in this privacy policy or until you
request that the Data be deleted.
2. Even if we delete your Data, it may persist on backup or archival
media for legal, tax or regulatory purposes.

Your rights

1. You have the following rights in relation to your Data:
1. *Right to access* - the right to request (i) copies of the
information we hold about you at any time, or (ii) that we
modify, update or delete such information. If we provide you
with access to the information we hold about you, we will not
charge you for this, unless your request is "manifestly
unfounded or excessive." Where we are legally permitted to do
so, we may refuse your request. If we refuse your request, we
will tell you the reasons why.
2. *Right to correct* - the right to have your Data rectified if it
is inaccurate or incomplete.
3. *Right to erase* - the right to request that we delete or remove
your Data from our systems.
4. *Right to restrict our use of your Data* - the right to "block"
us from using your Data or limit the way in which we can use it.
5. *Right to data portability* - the right to request that we move,
copy or transfer your Data.
6. *Right to object* - the right to object to our use of your Data
including where we use it for our legitimate interests.
2. To make enquiries, exercise any of your rights set out above, or
withdraw your consent to the processing of your Data (where consent
is our legal basis for processing your Data), please contact us via
this e-mail address:
3. If you are not satisfied with the way a complaint you make in
relation to your Data is handled by us, you may be able to refer
your complaint to the relevant data protection authority. For the
UK, this is the Information Commissioner's Office (ICO). The ICO's
contact details can be found on their website at
4. It is important that the Data we hold about you is accurate and
current. Please keep us informed if your Data changes during the
period for which we hold it.

Transfers outside the European Economic Area

1. Data which we collect from you may be stored and processed in and
transferred to countries outside of the European Economic Area
(EEA). For example, this could occur if our servers are located in a
country outside the EEA or one of our service providers is situated
in a country outside the EEA. We also share information with our
group companies, some of which are located outside the EEA.
2. We will only transfer Data outside the EEA where it is compliant
with data protection legislation and the means of transfer provides
adequate safeguards in relation to your data, eg by way of data
transfer agreement, incorporating the current standard contractual
clauses adopted by the European Commission, or by signing up to the
EU-US Privacy Shield Framework, in the event that the organisation
in receipt of the Data is based in the United States of America.
3. To ensure that your Data receives an adequate level of protection,
we have put in place appropriate safeguards and procedures with the
third parties we share your Data with. This ensures your Data is
treated by those third parties in a way that is consistent with the
Data Protection Laws.

Links to other websites

1. This Website may, from time to time, provide links to other
websites. We have no control over such websites and are not
responsible for the content of these websites. This privacy policy
does not extend to your use of such websites. You are advised to
read the privacy policy or statement of other websites prior to
using them.

Changes of business ownership and control

1. Clockups may, from time to time, expand or reduce our business and
this may involve the sale and/or the transfer of control of all or
part of Clockups. Data provided by Users will, where it is relevant
to any part of our business so transferred, be transferred along
with that part and the new owner or newly controlling party will,
under the terms of this privacy policy, be permitted to use the Data
for the purposes for which it was originally supplied to us.
2. We may also disclose Data to a prospective purchaser of our business
or any part of it.
3. In the above instances, we will take steps with the aim of ensuring
your privacy is protected.


1. You may not transfer any of your rights under this privacy policy to
any other person. We may transfer our rights under this privacy
policy where we reasonably believe your rights will not be affected.
2. If any court or competent authority finds that any provision of this
privacy policy (or part of any provision) is invalid, illegal or
unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and
enforceability of the other provisions of this privacy policy will
not be affected.
3. Unless otherwise agreed, no delay, act or omission by a party in
exercising any right or remedy will be deemed a waiver of that, or
any other, right or remedy.
4. This Agreement will be governed by and interpreted according to the
law of England and Wales. All disputes arising under the Agreement
will be subject to the exclusive jurisdiction of the English and
Welsh courts.

Changes to this privacy policy

1. Clockups reserves the right to change this privacy policy as we may
deem necessary from time to time or as may be required. Any
changes will be immediately posted on the Website and you are deemed
to have accepted the terms of the privacy policy on your first use
of the Website following the alterations.

You may contact Clockups by email at
Delivery & Refund Policies

1 ) Customs tax is the duty of every citizen in your country so please take responsibility for it on your own.

2) Due to COVID-19 standards and in order to prevent the spread of the virus, we only accept refunds under exceptional or justified circumstances communicated directly to us via email.

3) If a product is returned or delivery is failed due to destination customs clearance or incorrect address information, we will not take responsibility for the shipping cost.

4) Due to different measurement tools, the specifications may be slight deviations in products